When you look at your IT team, do you see a true business partner—or a group lost in unnecessary complexity? For many owners, IT only seems to get more complicated over time. Critical business needs are overlooked, new systems roll out that don’t actually help the company move forward, and explanations from IT rarely tie back to real business goals. If you find your IT department making decisions that don’t align with your company’s direction, you might be dealing with an ‘ivory tower’—where technology is built for its own sake instead of driving business results.

What’s the Real Cost of a Tech Empire?